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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
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A
A To Z Store Directory Individual store details, which include store location maps.
Accounting Calendar The latest Accounting Calendar for the Year 2002 -2003.
Advertising and Promotions What is Advertising and Promotions?
Air Freight Logistics air freight information.
Airfreight Authorisation With the increasing cost of Airfreight as a method of importing we have decided to introduce an authorisation procedure which will help us to monitor the expenditure.
AM Peer Group The aim of this site is to provide training so as to improve the business awareness of Assistant Merchandisers.
Archiving Process of archiving infrequently accessed information to free up office space.
Appraisal Forms These appraisal forms (in word format) are available for you to print off ready for your review, dependent on your position.
Assistant Merchandisers Website Assistant Merchandisers knowledge bank to improve business awareness.
Attendance Certificate Attendance forms in word format for Head Office and Stores.
B
B&M Technical Skills The technical skills development programme for Buying and Merchandising.
B2B Transforming business exchanges into dynamic trading communities.
Bedford House Contact List Gives contacts by area, dept name, contact name, and extension.
Benson Beds Direct Special Order Service for Benson Beds at Debenhams.
Bonus Scheme Departmental Bonus Schemes.
Brand Advertising Campaign This campaign aims to establish Debenhams as the destination store for exclusive fashion and popular international and designer brands.
Business Card Ordering Part of the Stationery Ordering Site.
Business Expenses Company expense policies and On-Line claim forms.
Business Policies Outline of Debenhams Business Policies.
Businesswear Guidelines All the information you need to know in order to manage businesswear successfully in your store.
Buying & Merchandising A link to the B&M Homepage.
C
Café on 5 Menu Menu for Café on 5.
Calendar (Accounting) The latest Accounting Calendar.
Calendar; Marketing Communications Formerly the Promotional Calendar, this lists current promotions by week.
Call Off Sheets For Graphics Store/HO Call Off Order Sheet for additional Graphics/Tickets.
Capper Street Directions to London Training Centre.
Career Development
(Systems)
Systems career development website.
Car Hire Vehicle Hire Information and Rates
Car Scheme Debenhams Company Car Scheme information.
Cavendish Conference Centre Map Directions of how to get to Cavendish Conference Centre.
CCTV CCTV equipment ordering.
Celebrating Success The opportunity to further recognise individuals and teams for living our values, for doing something special, for making a difference.
Change of Personal details Procedure to follow following a change of details.
Charity Debenhams and the Community, providing information on charitable donations and fundraising activities within the company.
CODA Administration Links to forms that are required to maintain CODA, code mapping files which will help you to identify how the old IGL codes map to the new CODA element string and what the overall element structure is.
CODA User Guides User guides to coda can be found here
Communications A link to the Communications Homepage.
Compliment Slip Request Part of the Stationery Ordering Site.
Concessions A link to the Concessions Homepage.
 Corporate Brand Guidelines This document is a summary of the Debenhams visual guidelines and is intended for anyone wishing to understand the look and feel of Debenhams visual personality.
Corporate Functions A link to the Corporate Functions Homepage.
Corporate Social Responsibility Debenhams has established a reputation for its stance on Corporate Social Responsibility (CSR) as one of the leading retailers within this sphere.
COS Reporting Order Service Reporting - Stores.
Cosmetics Gala Evening A guide to running gala evenings in store
Cosmetics Operating Guidelines A new System Directory to provide a consistent approach towards Health and Beauty Payroll Planning, Staffing levels and Budget Control within Stores
Cosmetics Store Procedures / Calendar Details of Cosmetics ordering procedures for stores with links to the calendar.
Cottage Homes Please see Retail Trust under 'R'
Country Information Service Comprehensive imports and country information.
Course Notes Course notes for Training courses for Head Office and Stores.
Creative See Communications under 'C'
Current CVs Current store divisional layout guides.
Current Promotions Guide Details of promotions currently in store.
D
Dbrief Newsletter Please see Retail Detail under 'R'
Debenhams & the Community Information on charitable donations and fundraising activities within the company.
Debweb Help The help pages give useful advice and tips on using the Intranet; containing information about the browser (Internet Explorer), page content/navigation, editing/creating sites and how to contact the intranet team.
Direct Marketing Direct Marketing is different from the other forms of marketing at Debenhams, as it is personalised communication sent to the customer.
Distribution Distribution web site.
Distributor New Starter Pack This pack is designed to help you over the first few months as a distributor. This starter pack aims to act as a reference to back up the information you are told by other distributors and on courses.
Debenhams.com Daily copy of the Debenhams Internet site.
Driver Guidance Handbook As part of our Serious about Safety initiative, we recognise that driving cars can be a potentially dangerous activity. This driver guidance handbook is produced to help you identify driving risks and reduce them to the minimum.
Duty Rates/Preferences
for textiles
for home
for bags and shoes
Imports Duty Rates/Preferences.
E

Emergency Procedures
• London HO
• Taunton HO

Information of procedures that should be observed in the event of an emergency.
Employee Consultation Forum The chosen candidates and information about the ECF processes.
Employment Guidelines The Employment Guidelines provide the operating framework for employment practice within Debenhams and are intended as a resource for HR and line managers throughout the Company.
Expenses Personal expense claims and information.
External Discounts Being a Debenhams employee means that you and your family can benefit from a variety of specially negotiated external discounts.
F
Face to face Business information and key messages.
Facilities Details of the services provided by Facilities.
Fashion & Clothing Concession Addresses Full listing of addresses including telephone and fax numbers for the Fashion & Clothing Concessions.
Fashion & Clothing Concessions Dept. Numbers Full listing of department numbers for the Fashion & Clothing Concessions.
Fashion & Clothing Concession Details Details on individual concessions in the Fashion & Clothing Division can be found by clicking on the appropriate concession.
FDG - Faulty, Damaged & Goodwill The process of controlling faulty, damaged and goodwill stock.
Feedback An opportunity to voice your opinions and suggestions concerning the Intranet. The more feedback we receive, the more improvements we can make.
Finance A link to the Finance Homepage.
Finance Generic Grade Descriptions These Generic Grade Descriptions cover all areas across Finance.
First Aiders (London HO) First Aid Contacts for Wimpole, Welbeck, Wigmore & Henrietta.
First Aiders (Taunton HO) First Aid Contacts for Bedford Hours and Priorswood.
Flare Laminates Training aids for basic visual and retail standards.
Flare Manual 0.3 Visual representation of store layouts.
Flexible Rewards Personnel Benefits - Flexible Reward package.
Flourish Manual Covers key initiatives and should be used in conjunction with the Project Flourish video.
FoodServices FoodServices homepage.
FoodServices Brand Information Information on the following brands: Café Venue, Night & Day, Heritage Restaurants, Style Cafe, Intercafé and The Restaurant.
Foreign Currency Rates EPOS foreign currency conversion rates for the current week.
Freight Tracking Track the movement of orders or individual products through the Supply Chain.
G
Generic Grade Descriptions (Finance) These Generic Grade Descriptions cover all areas across Finance.
Generic Ticketing Manual Contains samples of instore ticketing.
Glossary of Terms The A-Z of Debenhams terms and their descriptions.
Goods Vehicles Information relating to goods vehicles (7.5 tonne Lorries).
H
Hanger References Information about hanger specifications.
Health and Safety Course Notes Provides course notes for Store Health and Safety training.
Health and Safety Policies Outline of all Health and Safety issues affecting Debenhams.
Health and Safety Procedures Associated documentation, compliance checklists, and risk assessment pro formas to support the Health and Safety policy.
Help (Intranet) The help pages give useful advice and tips on using the Intranet; containing information about the browser (Internet Explorer), page content/navigation, editing/creating sites and how to contact the intranet team.
Hire Vehicle Hire Information and Rates
Home & Leisure Concession Addresses Full listing of addresses including telephone and fax numbers for the Home & Leisure Concessions.
Home & Leisure Concessions
Dept. Numbers
Full listing of department numbers for the Home & Leisure Concessions.
HR Connect Transforming the way in which HR is delivered within Debenhams.
Human Resources A link to the Human Resources homepage.
Human Resources Guidelines Guidelines covering Human Resources Procedures.
Human Resources Telephone Lists Telephone listing of all Human Resources members.
I
Image Database View and download images commissioned by Debenhams.
Imports - Freight Tracking Track the movement of orders or individual products through the Supply Chain.
Imports Overview International Logistics Operation.
Incident Search An online facility for you to check up on systems incidents you may have raised - to find out more information.
Inter Store Transfers By HHT Inter Store Transfers by HHT user guide.
Interim Results Current and previous Interim Results.
International Loads of news on the International operations of Debenhams.
Internet Daily copy of the Debenhams site.
Introducing Talent Do you know anyone who has the enthusiasm and talent to help us make Debenhams even better? An asset to the business... just like you are? If the answer’s yes, then we’d like to tell you all about our Introducing Talent scheme.
Information Security Guidance on how to manage the risk, security news, help with passwords and other PC training.
Information Systems Guiding Principles Information Systems Guiding Principles.
Intranet Help The help pages give useful advice and tips on using the Intranet; containing information about the browser (Internet Explorer), page content/navigation, editing/creating sites and how to contact the intranet team.
IS Training Directory of Systems training courses.
J
Jeff Banks Home For all information regarding Jeff Banks (i.e C.V's, Cabinet/Furniture leaflets, where to order swatches and who to contact).
Job Opportunities Details of current job vacancies within our business.
K
Key References and Contact Procedure
(FoodServices)
Welcome to your new Reference's and Contact procedure page, as you are aware we are aiming to deliver any resources you require to enable you to be self-sufficient in the running of your unit.
L
Learning Resource Centre Listing of those books, videos and cassettes available to employees.
Letterhead Request Part of the Stationery Ordering Site.
Linear Request Form A link to the Linear/Square Change Request Form.
Local Marketing Local marketing is a service offered to stores to help ensure all artwork produced at a local level reflects the Debenhams brand.
Logistics A link to the Logistics Homepage.
London Underground Map The world famous 'Tube' map, replicated on the intranet for your convenience.
M
Management Trainee Guidelines Debenhams Management Trainee Programme.
Maps- London Addresses and maps for all London Head Office locations.
Maps - Taunton Addresses and maps for all Taunton Head Office locations.
Maps - London Underground The world famous 'Tube' map, replicated on the intranet for your convenience.
Marketing Communications Calendar Formerly the Promotional Calendar, this lists current promotions by week.
Maternity Booklet - Taking Care of Family Matters Details of Debenhams maternity, paternity, parental leave and adoption entitlements.
Media & Entertainment Within this site you will find all M & E procedures, request forms and product information guides.
Mediabin (Image Database) View and download images commissioned by Debenhams.

Meeting Rooms
• London HO
• Taunton HO

Availability and booking of meeting rooms.
MeRLIn The Merchandise, Retail and Logistics Integration (MeRLIn) programme was set up in November 2000. It grew out of the Rex replacement project, which was enlarged to cover a full business systems review.
Minibus Times Between Tottenham Court Road and 1 Welbeck St. Debenhams minibus service.
MPO's Listing of the week's and previous weeks MPO's.
N
New Store Openings Read about the opening day of each new store and see pictures from the event.
Nominations (Head Office) Nominate yourself for a Head Office event.
Nominations (Stores) Nominate yourself for a Stores event.
O
On line Instructions Electronic version of all the major store procedures.
Organisation Charts Debenhams Organisation Charts
P
 Pager Request Form (For Stores) For stores that order pagers direct from BT
Parental Leave Details of parental leave within Debenhams.
Payroll Containing information regarding the payroll team and understanding your payslip.
Payroll & Personnel System Replacement Project Payroll & Personnel System Replacement Project.
Personal Development Personal development skill units by job role.
Personal Expenses Personal expense forms and instructions on how to use them.
Personal Shopper If you thought you loved shopping just wait until you try our Personal Shopper service. The service is totally free and there is no obligation to buy.
Personnel See Human Resources links under 'H'
Phone Book Employee phone listing and search facility.
Preliminary Results Current and previous preliminary results.
Press Office The Press Office site
Princes Trust The Princes Trust Volunteers is a personal development programme for 16-25 year olds which builds confidence, motivation and skills through team work in the community.
Product Cost Control This site has been replaced by the new Quality Assurance site which includes all the PCC information and more.
Product Knowledge Laminates For copies of all the current product knowledge laminates across all Divisions.
Product Presentation Guidelines Debenhams Product Presentation Manual.
Product Testing & Make Standards Manual The on-line version of the Testing and Make Standards Manual.
Promotional Calendar
2002 - 2003
Now renamed the Marketing Communications Calendar, this lists current promotions by week.
Promotional Packs Online version of the Promotional Packs.
Promotions (current) Details of promotions currently in store.
Property Management The Property Management site
Property Emergencies Property related emergency and contact details.
PSe Website Payroll & Personnel System Replacement Project.
Public Holidays Listing of this year's public holidays.
Purchasing Purchasing Department's Intranet site, which includes details on the Team, Department overview and category information.
Q
Quality Assurance The site was formerly known as Product Cost Control, however with changes in structure the area has now been re-named Quality Assurance.
R
Rail Time Tables The German Rail Timetable database allowing you to check times of all UK and European rail services on the intranet.
Recalls Please see Retail Detail under 'R'
Recalls Procedure Procedures for when stock from stores is recalled into the warehouse for various reasons like quality, safety, sale or returns.
Reclassification
Retail Activity Calendar The Retail Activity Calendar is a brand new document that has been developed by Retail Operations, using the trading stance as its basis, to plot all activities and information that impact on stores.
Retail Detail Weekly newsletter to stores.
Retail Marketing Retail marketing aims to increase sales and profits in all stores by marketing the sales and tactical events in a way that is appealing to the customer without damaging the brand and by utilising a broad variety of media in a creative and cost efficient way.
Retail Operations A link to the Retail Operations homepage.
Retail Procedures A link to the Retail Procedures homepage.
Retail Training Materials To Order Effective training and development plays an essential role in the success of Debenhams. Comprehensive lists of all the training materials available are detailed under subject categories.
Retail Trust If you work in the clothing or textile industry and you have a problem - it could be about anything from alcohol to a simple benefit query - we're a charity set up to help you.
Risk Management Information about the Risk Management team, including its role and objectives, and the store review programme.
Road Freight Logistics road freight information.
S
SAC Guide on how to count stock effectively.
Sale Implementation Manual A step by step guide for stores to help plan and set up the sale.
Sales and Operations See 'Retail Operations' under 'R'
Scanned Directs
Sea Freight Logistics sea freight information.
Search Page Search DebWeb for documents or specific pages.
Service Centre Debenhams Service Centre web site.
Services This section contains manuals and documents to help stores maintain Debenhams' unique recognition of the services in stores.
Sharesave The Debenhams Sharesave scheme - Your opportunity to share in the Company's success!
Short Term Concessions Brochure A directory containing details on all short term concession offers available to stores.

Site Map
• London
• Taunton

Addresses and maps for all Head Office locations.
Staff Discount Details on the company's staff discount schemes.
Stationery Ordering Business Card, Letterhead and Compliment Slip Requests On-Line.
Stock Picking System User Guide The printing, sequencing and selection processes for Stores’ S(tock) P(icking) S(ystem) reports have been created to provide an efficient and flexible tool for stock replenishment.
Stockfile Accuracy Counts Guide on how to count stock effectively.
Stockloss The stockloss website has been developed to further support the continued strategy to focus on asset protection to reduce the stockloss risks.
Store A to Z Store and location details on each of the company's individual stores.
Store Location Maps Store location shown from its geographical position in the country.
Store Operational Planner Store Operational Planner in Excel format.
Store Openings Please see 'New Store Openings' under 'N'
Sundry Department Codes A list of Sundry Departments held on SD file.
Supplier Manual The interactive on-line version of Debenhams' Supplier Manual including policies, procedures, product testing and make standards.
Supplier Set Up Procedure The process for setting up a new supplier to Debenhams including all necessary forms.
Supply Chain Access to the product development system and the supplier knowledge database plus other quick links relating to our supply chain strategy.
Systems A link to the Systems homepage.
Systems Career Development Details of Career Development paths within Systems.
Systems Training Directory of Systems training courses.
Systems User Guides User guides for Debenhams systems are available under the Systems Intranet site.
T
Taking Care of Family Matters Details of Debenhams maternity, paternity, parental leave and adoption entitlements.
Taxation The Tax Team website containing advice on VAT, Income Tax and Corporation Tax aimed at helping stores and head office teams.
Technical Architecture Forum The TAF is a platform for making technical decisions and initiating technical developments to satisfy business requirements from the Debenhams Business Strategy.
Technical Skills The technical skills development programme.
Technology Showcase 2002 This site provides the results of the feedback gathered from the Systems 2002 Technology Showcase.
Ticket Call Off Forms Via Debenhams Print Store/HO Call Off Order Sheet for additional Graphics/Tickets.
Ticketing Preview A preview of tickets soon to be released.
Trading Stance The Trading Stance Calendar.
Trading Statement Current and previous trading statements.

Training

This site aims to provide you with all the information that you need on the development opportunities available to you within Debenhams.

Training Centre Directions to the Training Centre.

Training Rooms
• London HO
• Taunton HO

Availability and booking of meeting rooms.
Trend Statements A step by step guide for stores to help promote the latest trends and brand formats.
Today's News Details of selected press articles from the day's news.
Tote Consolidation Tote Consolidation - Department Groupings.
Tourism Marketing Tourism marketing identifies the most profitable segments in the tourist market, identifies the most efficient media to target them and monitors the effectiveness of the marketing.
Travel Travel information and business expenses policy.
Treasury Debenham's Treasury On-Line.
Tube Map See 'London Underground Map' under 'L'
U
Underground Map See 'London Underground Map' under 'L'
User Guides - Systems guides Systems Training User Guides (PAR, Prom, Rex, etc)
V
VDU Safety Health and Safety for display screen users.

Vehicles
• General Management
• Goods (7.5 Tonne Lorries)
• Hire of

All information relating to goods vehicles, vehicle management and vehicle hire.
Visual Formats Documents containing branding, ticketing and fixture information to be used in conjunction with the B&M CVs.
Visual Systems Visual Systems homepage.
W
Warehouse Information about Bedford DC, Brackmills DC, Daventry DC and Lodge Farm DC.

Who's Where
• London
• Taunton

Find out which departments, are on which floors and in which building.
Window Calendar The latest window calendar.
Window Visual Statements Visual images of windows.
WWW Daily copy of the Debenhams Internet site.
X
Y
Your Training This site aims to provide you with all the information that you need on the development opportunities available to you within Debenhams.
Your Views 2001 This site provides feedback for the 2001 'Your Views' Survey, this 4th survey has been conducted to research the views and concerns of the teams within the Information Systems Division.
Z